Effective Date: 14/10/2025
Company: Justyta FZE
Jurisdiction: United Arab Emirates
At Justyta FZE (“Justyta”, “we”, “our”, or “us”), we are committed to safeguarding the privacy and
personal data of all users of our mobile and web-based platform. This Privacy Policy explains how we
collect, use, disclose, and protect personal data of:
End Users (individuals using Justyta to access legal services, translation, and court services,
immigration services, Jobs and training services);
Service Providers (lawyers, translators, notaries, legal consultants, and others providing services via
Justyta);
Third-Party Service Providers (including but not limited to payment gateways, analytics providers,
and communication platforms).
This policy is compliant with:
UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data (PDPL),
EU General Data Protection Regulation (GDPR),
California Consumer Privacy Act (CCPA),
Other relevant international privacy standards.
1. Justyta
Justyta is a legal-tech platform that connects users with licensed legal professionals and support
service providers through secure digital channels, including live consultations, document uploads, and
multilingual support tools.
2. Scope of This Policy
This policy applies to all data subjects whose personal data we process while delivering our services
through Justyta, including residents of the UAE and international users. It covers all interactions with
our app, website, customer support, and integrated third-party services.
3. Data We Collect
A. From End Users:
-Personal Identification: Name, ID/passport number, nationality, date of birth
-Contact Information: Email, phone number
-Legal Case Information: Uploaded documents, case type, service requested
-Usage Data: Device ID, IP address, location, app interaction logs
-Payment Data: Billing address, payment method (via third-party processor)
B. From Service Providers:
-Professional Identity: Full name, license number, qualifications, certifications
-Business Details: Service offerings, schedules, transaction logs
-Financial Data: Payment account, tax/VAT information, invoices
-Ratings and Reviews: Performance ratings and public feedback
C. From Third-Party Providers:
-Technical Metadata: API usage, log files
-Transaction Records: Usage and billing details
-Service Data: Tools integrated for communications, analytics, or payments
4. Legal Basis for Processing
We process personal data under one or more of the following legal bases:
-Consent: Obtained during registration or service engagement
-Contractual Necessity: For service delivery and payment processing
-Legal Obligation: To comply with UAE and international laws
-Legitimate Interest: To maintain platform integrity, prevent fraud, and improve services
5. How We Use Your Data
-To verify identity and eligibility of users and service providers
-To facilitate service bookings, consultations, and file exchanges
-To process secure payments and issue receipts
-To provide customer and technical support
-To monitor service quality and enforce platform rules
-To comply with law enforcement or judicial requests
-For research, analytics, and service improvement (in anonymized form)
6. Data Sharing and Disclosure
We may share personal data with the following parties, under confidentiality agreements and
compliance with applicable laws:
-Licensed Service Providers selected by users
-Third-Party Processors (e.g., cloud hosting, payment gateways, communication platforms)
-Government Authorities when required by law, court order, or regulatory investigation
-Affiliated Companies and legal advisors for business continuity or compliance
-We do not sell your personal data under any circumstances.
7. International Data Transfers
If your data is transferred outside the UAE (e.g., for cloud storage or analytics), we ensure:
Transfer is made to jurisdictions with adequate data protection laws, or
We use Standard Contractual Clauses or binding corporate rules for protection
8. Your Rights (Including UAE PDPL & GDPR Rights)
You have the right to:
-Access your personal data
-Request correction or deletion
-Object to or restrict processing
-Data portability (machine-readable format)
-Withdraw previously given consent
-File a complaint with the UAE Data Office or applicable authority
Requests may be submitted at info@justyta.com. We respond within the legally required time frame.
9. Data Security Measures
We implement strict administrative, technical, and physical safeguards, including:
-Data encryption (in transit and at rest)
-Secure user authentication and session management
-Role-based access control (RBAC) for sensitive data
-Regular audits and penetration testing
-Data backup and disaster recovery mechanisms
10. Data Retention
We retain personal data:
-For as long as your account is active
-As required to fulfil legal obligations or resolve disputes
-In compliance with UAE laws regarding record retention
-Upon request or account termination, data is anonymized or deleted, unless legally required to be
kept.
11. Use of Cookies and Similar Technologies
We use cookies and trackers for:
-Session management
-Analytics and diagnostics
-User preference retention
-You may control cookie settings via your browser or app preferences. Some functions may not work
without them.
12. Children’s Data
Justyta does not knowingly collect data from individuals under 18 years of age. If we discover such
collection, we will delete the data unless we obtain verifiable parental consent.
13. Third-Party Services and External Links
Our platform may include integrations with services such as:
-Zoom (video calls)
-Stripe (payments)
-Firebase (authentication)
These are governed by their own privacy policies. Please review them independently.
14. Policy Updates We may update this Privacy Policy from time to time. Material changes will be communicated through the app or via email. Continued use of Justyta after updates implies acceptance of the new terms.
15. Contact Us
If you have any questions, concerns, or requests regarding your data or this policy:
Data Protection Officer
Email: info@justyta.com
Address: Sharjah, United Arab Emirates